Thursday, November 29, 2007

Are new policies about cyber-bullying necessary?

I saw an article from the New York Times this week, which can be located here

It mentions how some school districts and cities have created new policies about online social networks and/or cyber-bullying. Namely, to make it a crime. I'll admit that I am not a legal scholar, but all of my research into online social networks, online communities and communicative technologies, with regards to both student development and legal implications, to name a few, indicates that creating new policies to address every specific act/behavior or means of conveying those acts/behaviors would be a mistake.

By creating a policy to make cyber-bullying a crime, a city might be implying that before the policy, cyber-bullying wasn't a crime, or not enforceable. Thus, it implies that every particular iteration of online behavior that would be a crime if done in real life (i.e. slander/libel, hate crimes/incidents, stalking) is not actionable until a policy is written for it. As you can see, this creates an infinite number of loopholes.

My suggestion, instead, is to examine existing policies for breadth, and inclusivity. Revisions to current policies should expand them to include whatever means of conveyance whatever actionable behaviors occur through. That way, we would not need to add a policy for cellphone bullying, or video game message bullying, etc.

This may not be as directly related to student success, but imagine the harm to our students, and societies, if we create a number of policies meant to address very specific things and

Tuesday, November 27, 2007

Amazon-Like Technology for Institutions

Inside Higher Ed has an excellent article. While it is a little long, it is worth reading all the way through. The article starts out talking about the pros and cons of using Microsoft or Google as an institution's email platform. It also gets into using third party software platforms to facilitate collaboration amongst students, faculty and other key constituencies.

While the focus is classrooms, how about extending it outside of the classroom? Student success is multi-faceted and is a part of every experience a student has in their collegiate experience. The article also mentions harnessing Amazon-like technology so student organizations or books are served online based on the student's interests and online behavior. What an amazing way to engage students where they are...online and deliver content that is specific to that student. And then hopefully the information drives them to meet with peers on campus or attend an event which is a key element of student success and persistence.

It will be interesting to see how the technology landscape evolves in the near future...

Take care,
Traci

Helicopter Parents and Online Social Networks

Millenial students, more so than any previous cohort of students in our universities, experience a larger role played by their parents in their education (and perhaps lives as a whole). Parents register their students for college orientation, monitor their tuition bills, sign them up for classes, and call university staff with every question their student may not feel comfortable asking.

With the increasing prevalence of online social networks in college students' experiences, we can reasonably assume that parents may already (or will) have influence in that area as well.

Does this mean that we should encourage parents to log on and review all of the content their students post? Or perhaps that parents should create Facebook pages and connect to all of their student's friends, classmates and instructors?
---Probably not.

But should we encourage parents to talk to their students about the wise usage of online social networks? Should we therefore also help parents to understand the pros and cons, as well as
---Absolutely.

Also, it may indeed be worthwhile to help parents get accustomed to online social networking themselves. For instance, many of them may already be connecting to others online about health issues, post-partem depression, people taking care of sick parents discussion groups, or a host of other issues. Imagine the benefits to student success if we can get parents of our students connecting via online social networks to help each other overcome the challenges faced by parents of college students, as well as help each other assist their students with the challenges of college life.

Some universities are already enhancing their services to parents with online communities for their Parents' Association, support groups, etc. What is your University doing? or What ideas would you like to see universities try to incorporate parents into online social networking as a support tool for our students?

Thursday, November 22, 2007

Is there a new digital divide?

I saw this article in Wired Campus from The Chronicle of Higher Education.

http://chronicle.com/wiredcampus/index.php?id=2558&utm_src=wc&utm_medium=en

It poses new questions about the evolution of the digital divide, in terms of the demographics of users of Facebook versus Myspace for example. The roots of this, I feel, go back a few years when Facebook was intentionally targeting the major, big-league colleges and universities in their expansion of their system from Harvard. Most of these schools are not very diverse, students being predominantly caucasian and/or of high socio-economic status. Only within the last year, did Facebook really open up to smaller universities, community colleges, etc. and then to the world-at-large. So while the artificial divide that once existed is no more, there still seems to be an actual divide. This article poses that perhaps Myspace is more appealing to a wider audience, but I'm not sure that's the case.

In a way, this speaks to the importance of having an institutionally-driven means of technology to connect all aspects of a student's college experiences, for ease of communication, skill development and self-actualization. Not as a replacement for whatever online social networks each student may be using, but as something separate.

Is anyone trying something like this?

Tuesday, November 20, 2007

Measuring Student Success Through Technology

Now, you're probably wondering what magical formula I've created to determine how successful students can be through interacting with each other online...
I could tell you that there isn't one, but that's not entirely true.

What are some of the components of student success:
There are more components to student success and satisfaction, but all of them have measures that are always being adapted and applied in new ways.

I'd like to challenge you to think about online social networking, in all its forms, and student engagement through the use of any form of technology as just another venue for applying our understanding of measurements of student success.

I'd really like to see what others think on this issue.

Monday, November 19, 2007

Death of E-mail

We all know that email is not being used by students. However, The Death of E-mail sums it up nicely.

I think the most important takeaway from this article is that these networking communities become a central communications center. They bring together different types of communication vehicles into one application. And the great part is that they become more powerful when the different communication vehicles are combined vs. managed separately.

Thursday, November 15, 2007

What Made You Stick?

hello everyone:
I figured that since I have founded a company that is focused on people collaborating and sharing their experiences so others don't have to reinvent the wheel, that I should do what I am going to suggest our customers do...blog, share and exchange information about a very important topic - student success.

This blog will bring in experts in higher education to share their insights and experiences. They will share what they observe at conferences both in the workshops and informal conversations. What are students saying? What do they need in order to be successful and graduate within a six-year window? What research has been published recently? What are your questions? Post them!

Before founding The Perseverance Group, I was involved in both B-to-B and B-to-C interactive marketing. We made consumers and prospect customers "stick". Now, at The Perseverance Group, we want students to "stick"...for life and be a lifelong learner. Whether they are in a class, returning to give a lecture or mentoring a freshman...get them to stick with their college or university.

I hope you enjoy this blog and the people that will contribute to it. I am pretty excited about it. Contribute as well. Think about your experiences and how you can share your learnings with others. We all have a story. We all have been a student in one way or another. Formal or informal. What made you "stick"?